Introduction
This is a continuation of previous steps. If you started here, please refer to previous steps to ensure you've followed all safety precautions.
No hot water is often caused by a problem with the home’s electrical wiring or circuit breakers. It can also be caused by a burned-out upper heating element.
The information on this web site is supplemental to the printed instructions that came with your water heater. To reduce the risk of property damage, serious injury or death, read and follow all labels on the water heater and the safety instructions in the printed owner's manual.
Tools
Parts
No parts specified.
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Turn the power back ON.
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WARNING! Working near an energized circuit can result in severe injury or death from electrical shock.
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Set your multi-meter to read AC volts.
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See the water heater's data plate for the correct voltage.
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WARNING! Working near an energized circuit can result in severe injury or death from electrical shock.
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Check the voltage at the top two screws of the upper thermostat.
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Compare your reading to the voltage listed on the data plate.
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Choose how to continue below.
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If the voltage does not match the requirements on the water heater's data plate (usually 240 volts AC), there is likely a problem with the home's electrical wiring. Contact an electrician or other qualified person.
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Team
